Frequently Asked Questions
Everything you need to know about your Slide Jewels experience.
What materials are Slide Jewels made from?
Our jewelry is crafted using high-quality materials including 18k gold plating, sterling silver, and premium-grade stainless steel to ensure durability and a long-lasting shine.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the domestic region. International orders may take 7-14 business days depending on the destination and customs processing.
Will your jewelry tarnish or turn my skin green?
No, we use hypoallergenic materials and protective coatings designed to prevent oxidation and skin irritation, making our pieces safe for sensitive skin.
What is your return policy?
We offer a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund or exchange.
How should I care for my jewelry?
To maintain the brilliance of your pieces, we recommend avoiding contact with harsh chemicals, perfumes, and water. Wipe your jewelry with a soft microfiber cloth after each wear.
Do you offer a warranty on your products?
Yes, every Slide Jewels purchase comes with a 1-year limited warranty covering manufacturing defects and plating issues to ensure your complete peace of mind.